ITF Ltd
Abinger House
Church Street
Dorking
Surrey
RH4 1DF

Telephone: +44 (0) 1306 743811
Fax: +44 (0) 1306 742525

Email: hello@ideasthatfly.co.uk

Company Registration Number: 06285737
VAT Number: GB908 6783 83

Complaints

It is in our interest to resolve any complaints as soon as they occur.

We will personally deal with all complaints as soon as possible, acknowledging your complaint within 48 hours and keeping you informed of our progress during the complaints procedure.

If you have a complaint, please do not hesitate to contact us.


Privacy Policy

ITF Ltd is committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998.

We collect information about you to provide you with the best possible service.

The type of information we will collect about you includes:

Name
Address
Phone number
Email address

We will never collect sensitive information about you without your explicit consent and the information we have will be accurate and up to date. You can check the information that we have about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct it for you.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a ‘cookie’ which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

This does not affect your statutory rights.